Refund policy
30-Day Return Policy
We offer a 30-day return policy from the date you receive your order.
To be eligible for a return:
- The item must be unused and in original condition
- The item must be returned in its original packaging
Non-Returnable Items
For hygiene and safety reasons, some personal-use products may not be eligible for return once opened or used.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Photos or videos of the product
We will gladly offer a replacement or refund when applicable.
Refunds
Once your return is received and inspected, your refund will be processed back to your original payment method.
Please allow 5–10 business days for the refund to appear depending on your bank or payment provider.
